FAQ

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How many people can be interviewed at a time?

To maintain the high quality of the process, we ask that it is limited to one person for all remote interviews.

How long does a remote interview take?

About 30-45 minutes per remote interview.

Is the video captured in high definition?

Yes. All videos are captured and presented in high definition. Since we're recording on smartphones, and not a webcam, this will be the best source to use that is easily accessible to everyone.

What platform do you use to capture the remote video?

We use a simple capture platform to monitor and record the video. An account and sign-in free app just needs to be installed on the customer's smartphone to enable us to monitor the video and sound quality while recording locally. This allows us to capture the absolute highest quality of video and avoid internet bandwidth limitations that degrade the quality.

What are remote testimonials?

Remote testimonials are testimonials that are captured remotely, through the use of your employee's or customer's phones.

How many people can you interview for on-site testimonials?

For an on-site testimonial, up to two people can be included per video. Additional interviewees can be added at an additional cost.

How long does an on-site interview take?

About 60-90 minutes per person interviewed.

What are on-site testimonials?

On-site testimonials are testimonials that are captured on-site or on location.

Close deals faster with video testimonials for all key buyer personas.

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