35-59 credits/year @ $186/credit
Get started with premium live remotes & async self-captures or an on-site testimonial
Starting at
60-179 credits/year @ $172/credit
Expand your customer video content strategy or focus on multiple on-site testimonials.
Starting at
180-359 credits/year @ $160/credit
Create a consistent cadence of customer content or utilize multiple capture types.
Starting at
360+ credits/year @ $150/credit
Build out a full-funnel customer video content strategy at scale.
Starting at
41 credits
With volume discounts
One-off price
18 credits
With volume discounts
One-off price
11 credits
With volume discounts
One-off price
7 credits. Single interview.
Prep & capture.
Interview recorded with your customer's smart phone. One of our experienced creative producers will conduct the live interview.
30 credits for half-day, 35 credits for full-day
3-6 interviews + B-roll. Prep & capture
Interview and b-roll recorded on location with a professional crew from our global network of videographers.
Free access with Start tier and up. Campaign building. Unlimited interviews
Generate content by sending a link to your customers and allowing them to record their own interviews.
Yes, we also offer a quarterly payment option on most plans.
End-to-end we say 45 days but that varies a lot depending on how long it takes to schedule the customer. If you have a hard deadline let us know and we can work with you.
When you sign up you’ll be on a 12-month term and your price will be locked in so you can always buy more credits at the volume discount of your credit tier. We’ll work with you to plan out how to use the credits within 12-months but as long as you stay subscribed we’ll work with you to roll them over to a new plan.
While you’re subscribed you get access to our customer portal to plan and organize all your projects, plus you’ll get complimentary access to our self-capture service.
Think of credits like tokens at an arcade. You can exchange them for what you want because we know plans change. For example, let’s say you originally purchased enough credits for an on-site testimonial but were having difficulty getting it scheduled. You can pivot and use those credits for a premium live remote or async self-capture video instead.
For premium live remotes and on-sites there will be a live interviewer conducting a 30-45 minute interview. They’ll walk them through the set-up, ask follow-up questions, and make your customer feel comfortable. For async self-capture, there is no live interviewer and your customer will be prompted with questions from our AI avatar.
For self-capture we recommend that customers use their webcam, but for our premium live remotes they will be conducted through the customer’s smartphone as that is usually the best quality camera that they have.
Yes! For on-sites we’ll make time to capture b-roll and use it in the video. For remotes and self-capture videos we can use any b-roll you share with us or we can source our own. We also add animations to the videos.
You can also purchase a b-roll only on-site shoot so that we have b-roll to use across the capture and content types that you choose.