You asked for it, so we've created this complete guide to B2B video marketing in 2020.
88% of marketers say that video marketing provides their business with a positive ROI - up from only 33% in 2015.
Considering this trend, isn't it time you developed a B2B video marketing strategy?
Perhaps you don't use video because you believe it's too expensive. Perhaps you think it's difficult to measure your return on investment, or simply because you don't know where to start.
You're not alone.
We'll show you how to get started with video marketing, what types of video to create, where to distribute them, and why you need to start now.
Video is no longer used solely for internal sales and customer service training. It's an integral part of communicating with your B2B prospects and growing your business' bottom line.
The following numbers tell a story:
Video marketing is versatile.
It enables you to engage your audience on social media, educate your prospects through product demos, sell your product or service with customer testimonials, and provide webinars that help buyers in their decision-making process.
If you thought video marketing was simply a tool to raise brand awareness on social media, think again.
Video is incredibly useful throughout your entire sales funnel as a means to generate leads and drive conversions.
There are innumerable benefits in video marketing, but let's take a look at three ways video content benefits your business.
You may have noticed that video results frequently appear in Google searches and they're often near the top of the page.
For example, a search for "video marketing" on Google produces video results in the second position on page one.
Logically, you're missing out on free exposure if you're not publishing video.
Just make sure to use SEO best practices when uploading your videos.
Video is a useful tool for engagement and to aid your lead generation efforts.
The last annual survey from Animoto shows that 93% of businesses had landed a new customer due to a video on social media.
Further, adding video to your website homepage, landing pages, or product pages increases the average time your visitors spend on a page.
81% of video marketers agreed with this and 80% of all those interviewed said that video had directly helped increase sales.
It's clear that when you keep your viewers engaged you are more likely to increase your conversions.
One way to capture leads from your video marketing is to create a value-packed webinar that requires visitors to sign up. Boom! Instant lead capture.
Salesforce uses this technique for its product demonstration series.
Another method is adding a call to action (CTA) in your video which redirects your prospects to other conversion points such as downloading free content, signing up for a trial, or booking a demonstration.
The focus in 2020 is towards more personalized ABM strategies.
If your B2B business is targeting specific prospects, it makes sense to send them customized content in a video format.
CEOs and other high-level decision-makers receive hundreds of messages every day, so you need a way to get noticed. Why not jazz up your email marketing by adding video to your email messages?
17% of non-video marketers say they don't use video for marketing as they don't know where to start.
This is exactly why you need a video content strategy.
How many times have you developed a marketing campaign or started working on a sales initiative without having a fully formed plan?
Even your blog posts, case studies, and whitepapers are coordinated and scheduled, so your B2B video marketing deserves the same time and attention.
First, ask yourself this question:
Who are you marketing to?
B2B companies often find it harder to create video that has a broad reach, but this doesn't diminish the value of video to your ideal client.
By now, you have probably defined your target audience.
You understand their pain points, their content preferences, and the style of message that resonates with them.
Focus on that as you plan your video strategy.
Here's a step-by-step walkthrough to create a B2B video marketing strategy:
What is the purpose of your video?
Always keep your ultimate aim in mind when making decisions about your video.
It's best to have a single goal in view because this will keep your focus on the content and style of the finished video.
Consider which stage of the sales funnel you're targeting with your video content.
Will you create your video in-house or use a vendor?
Before you dive in, you should look at the time and cost of video production.
Video is more affordable than before and it's the reason that 46% of first-time video marketers started using video in 2019.
If you hire a professional video production company, you'll avoid the investment in specialized equipment, videographers, scriptwriters, and even location and travel costs.
Know your limitations and understand your opportunities.
If you're just starting out, experiment with different types of video.
Select a video format that best meets your desired aims.
For example, a brand video is best in the awareness stage and a case study is most often used in the middle and late stages of your buyer's journey.
The platform you choose depends on how you currently reach your target audience and the goal of your video.
If you've produced only one or two types of B2B video, it's probably better to start with a single channel and build from there.
A brand video is ideal - both for your website homepage and to raise brand awareness on your Facebook page.
Place your case study video on a page dedicated to your customers or use it as trust-building content on LinkedIn.
Expert video production requires more than simply grabbing your camera and asking a colleague to tell the world about your product or service.
If your audience values quality, you need effective visual content that is professional and well produced.
This is the point to decide whether you're prepared to invest in the necessary equipment, resources, and time required to create your videos.
If you're unable to commit to that course, consider hiring a video production company to guide you through the entire process and explain what to expect on filming day.
Several publishing platforms have limitations on the suitable types of video or even the length of video you may publish. Check to ensure your video fits those requirements.
Wherever you choose to promote your video, keep in mind that your job is not finished.
This is especially true on YouTube and your social media platforms. It's here you have the chance to boost engagement in your marketing video by responding to the viewer's comments and feedback.
This step is extremely important for two reasons.
Firstly, if you don't track your results, you have no idea how successful your video was relative to your goals.
Secondly, your analytics will help you improve your future video marketing efforts - especially if your results were below expectations.
For example, if your aim was lead generation, then metrics like your click-through rate (CTR) and conversion rate will provide an accurate measurement of your video's effectiveness.
These videos are designed to convert potential clients by showing your expertise, and how you've achieved results for someone similar to your prospect.
Where to use a case study video - Middle and bottom of the sales funnel.
Here's a case study video example from office communication platform Slack:
B2B consumers trust other buyers and their experiences with brands. Using testimonial videos is an effective strategy for B2B companies to put their best success stories in an engaging, easy-to-digest video format.
Where to use a testimonial video? All stages of your sales funnel.
Here's one of our happy customers giving a testimonial about Testimonial Hero:
These videos should emphasize your branding and your vision, as opposed to heavily promoting your products and services.
The end goal is to motivate your target audience to learn more about you and how you might help them in their business.
Use your video marketing to increase recognition of your brand, and remember to include your logo and name for visual impact.
Where to use a brand video - Top and middle of the funnel.
Here's a brand video example from social media management tool Hootsuite:
These videos are designed to highlight a specific product or service. They demonstrate how your B2B prospects and customers use your brand's products. This serves the dual purposes of generating brand awareness and allowing viewers to visualize the product benefits.
Where to use a product video - Middle of the funnel
Here's a product video example from project management tool Trello:
Explainer videos are all about educating and informing your viewers. Your business is free to choose what to explain to your audience - whether it's answering common questions, discussing new product features, or promoting an upcoming webinar.
Where to use an explainer video? - Top and middle of the sales funnel.
Here's an example of an explainer video from Practicus:
Aside from live video (either as a webinar or on Facebook) other types of video include:
In 2019, LinkedIn emerged as the most successful channel for B2B businesses, with an overwhelming 87% of LinkedIn video marketers describing it as an effective channel.
Although YouTube is the world's most popular channel for video, Facebook is more effective for B2B marketers, with 85% saying it's been a success.
This image shows how marketers plan to use video in their social media marketing in 2020.
While video may be placed on almost any page of your website, your B2B audience is most likely to view the following content:
Explainer and product videos
When asked how they'd most like to learn about a product or service, 66% of B2B audiences said they'd prefer to watch a short video. This compares to 18% who'd rather read text on your website.
Your customer's stories provide powerful social proof to your website visitors.
77% of people who watch testimonial videos say that they helped convince them to buy a product or service. Showcase your product and service solutions by letting a happy client share their success story with your audience.
While using video in email has experienced a significant increase in popularity - up from 36% in 2016 to 55% in 2018 - this marketing tactic is still underused.
If your audience comprises millennial buyers, 46 percent of this demographic prefers video content. Try adding video to your next email campaign to compare and test your engagement levels.
Hosting your own video requires an enormous amount of storage and bandwidth costs. This is the major reason most B2B businesses choose a cloud-based hosting platform.
Viewers access your video by going directly to the host website, or you can use an embed code to insert the video content on your website.
Here are several of the most popular online video hosting platforms:
Video is a great way to break down difficult concepts, help your potential customers learn more about your business, and create content that can be repurposed into other formats.
Why not brainstorm a few ideas and do a little research to see if video can help meet your marketing goals and grow your online audience?
At Testimonial Hero, we're always ready to talk video marketing with you. Reach out today and discover how to unleash the power of B2B video for your business.