How to Choose the Right Video Marketing Service for Your Business


Why you should read: Find the right video testimonial partner to help sales and marketing teams close deals faster.

Our hero:
Derek Gerber
VP of Growth at Directive Consulting  

✔ 3x ROI
✔ $200k in deals closed within weeks of launching video campaign

It wasn't so long ago that video production was prohibitively expensive—a luxury that your business couldn't afford.

With the growth in video marketing services, that's changing.

If you haven't already incorporated video into your digital marketing strategy, you're behind the curve. 

As of 2020, 85% of companies already use video marketing — your competitors are already investing in it as a marketing tool. 

When you recognize the time, money, and resources involved with video production, choosing the right video marketing service is a significant consideration.

Your B2B company deserves high quality and effective video that works to build authority and credibility within your industry.

You need to ensure that a video production company understands your business and is capable of producing the style and quality of video content that help you stand out.

But how do you know which video marketing company is right for you? 

In this article, we'll outline what you need to know about video marketing and the exact process you should use to select the right company for your video content creation.

What is video marketing?

Video marketing is the process of creating videos to showcase your products or services. 

Corporate video content may be used in every stage of your sales funnel — from awareness to action. But each stage of the funnel requires different content. 

A range of different video content will serve to attract your target audience, engage visitors through educational content, and increase conversions by giving your prospective buyers confidence in your results.

B2B video marketing strategies may encompass everything from webinars and product demonstrations to brand and testimonial videos.

Why use a video marketing service? 

Developing a good video marketing strategy can be perplexing — especially if you haven't worked extensively with video before.

The primary reason behind the increase in demand for video is that it's now easier—and less costly—to produce and consume video content. 

But, should you create your own video content or use a video marketing service?

Content creation represents the number one activity that B2B marketers outsource, regardless of the company size or content marketing budget.

Content creation is commonly outsourced to video marketing services.
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If the rise in video production agencies is an indicator, then a growing portion of that 84% of outsourced content is likely in a video format.

That's no surprise because there are so many moving parts to consider when producing B2B video.

Professional video requires a range of equipment, such as:

  • Tripods
  • Lighting
  • Cameras
  • Lenses
  • Backdrops
  • Microphones
  • Editing software & hardware

On top of that, you might need to consider how to handle these video marketing services: 

  • Professional script writing 
  • Thumbnail or other graphic creation
  • Video search engine optimization (SEO)
  • Video campaign analysis
  • On-site consultations & filming
  • Set design
  • Music Licenses

Lastly, evaluate whether you require these marketing services:

  • YouTube channel management 
  • Video ad management
  • Social media management

Understanding video production

Once you possess a basic understanding of this process, you'll be in a better position to ascertain whether your vendor is equipped to handle the following elements.

Pre-production

Pre-production is the stage prior to shooting your video.

Your vendor should meet with you to confirm your understanding of the details. This is where you clarify what you need your video to do, and they follow up with a solid creative brief and strategic plan.

This plan will incorporate every aspect of your video — from the rough scripts, location selection, and shooting days, through to crew availability and client scheduling.

Production

What should you expect for an on-site video testimonial filming day?

This is the day when you're on location with the crew, the equipment, and the participants necessary to film your video.

A simple video shoot requires as few as two people, while a team of up to 15 may be needed for complex projects.

On production day, the cameras are rolling, and all the film and sound are captured for your video. 

In some situations, you may opt for remote video testimonials.

If that's the case, then filming day simply means a 30 minute interview on a video call.

Post-production

It's now time to place every piece of the puzzle together.

Your raw video footage goes through an editing and audio mastering stage. Post-production adds other technical elements such as the opening and closing sequences, titles, and calls to action.

In the end, you'll receive your finished professional video.

Types of video marketing content 

In 2019, video overtook blogs and infographics to become the #1 form of media used in content strategy.

But video comes in many formats, and not all types of videos will be applicable for your business.

When you're developing your video marketing strategy, you need to decide what type of video content most benefits your B2B business.

Keep in mind that video marketing companies often specialize in producing a single type or style of video. If their company expertise is creating animated videos, then they're not likely a good fit for your customer case study video.

Maybe you'll have the resources to produce several professional videos for each step of your buyer's journey. But, starting out, you might be constrained by your budget or a lack of internal expertise.

Whatever your situation, include at least one of these options in your B2B video marketing content:

  • Brand and company video
  • Product demonstration video
  • Explainer video
  • Educational and "how-to" video
  • Testimonial video
  • Case study video
Video marketing service can help you with a variety of videos.
(Image Source)

Once you've made a selection, there's a simple process to follow before approaching a video marketing service. 

Choosing the right video marketing service for your business    

Take a good look at the difference between companies that offer only video marketing services and those that specialize in video production. 

With the increase in demand for video, many digital marketing agencies have seized the opportunity to add video production and marketing services to their range of offerings.

But it's not their core business.

Video production may include scripting, filming, and editing videos from scratch or only producing video animations. 

There are also companies offering software solutions that give access to video clip libraries and pre-made templates to edit.

A quick check online reveals that several video marketing agencies will arrange to film your video as well as advertise and promote it. 

Video promotion as a service focuses on channels such as your email campaigns, social media, and YouTube. 

For dedicated video creation, you might be better off choosing a full-fledged video production company that tackles all of the above rather than a marketing company that just happens to offer some video services.

Before choosing the right video marketing service, separate the process into two distinct stages: your internal groundwork and your approach to vendors.

Stage 1: Before you contact a B2B video marketing service

1. Determine the goal of your video

This may seem obvious, but the first step is identifying what you want to achieve —- What is your marketing strategy for video, and how does it mesh with your other marketing efforts?

For example, if you commission a brand video, your priorities will be different than for a testimonial video.

Putting together a creative brief is the best way to convey your goals to a video production service.

Be clear about how your brand's style and tone should be represented, who you're attempting to reach, and the key message you want to convey.

Every video you create needs to have a purpose and a means by which to measure its success. 

If you think through your strategy and objectives first, then the outcome will reflect your brief and is more likely to provide the result you envisaged.

2. Research video marketing services

A quick online search for "video marketing services" reveals a massive 2+ billion results.

Of course, it's possible to further refine these results by searching for particular video formats and using the steps listed below.

Google video marketing services
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A.) Do they meet your needs?

Assess whether the range of video services offered will meet your needs. 

Look for the most recent projects the vendor has completed. An objective assessment of the finished product will present an accurate picture of the firm's expertise.

While professional know-how is important, keep in mind whether their style of video is right for you.

Is their creativity and artistry at the level you desire for your brand?

B.) View their work samples

Many video services provide a website portfolio or links to their video host.

Testimonial Hero Vimeo portfolio.
(Image Source)

Browsing these examples gives you a better idea of who might be the best fit for your B2B business.

If you're seeking a particular type of video, ensure any contender has the experience to match your business objectives. 

Be sure their examples match the quality you want to put forth for your business. Do you really want to go with that remote testimonial company with a shaky camera?

That's not to say it can't be done. Just choose wisely.

For example, Testimonial Hero provides stunning remote video testimonials.

C.) Create a shortlist

When you've spent a few hours checking out your competitor's videos and ended up down a YouTube rabbit hole, it's time to get focused on which video companies to approach.

At this point, you will have discovered several videos you like and a style that matches your brand image and objectives.

When you identify which business created a particular video, put them on your shortlist.

This is the easiest way to narrow down your choice of potential companies. 

D.) Are their video services recommended by other B2B businesses?

All reputable companies have online reviews and testimonials that tell you more than just how satisfied a client was with the result.

You're able to check what type of businesses use their service and gauge their familiarity with your industry or vertical.

Testimonial Hero customers page shows companies recommending their services.
(Image Source)

Do you have trusted sources who currently use promotional video campaigns?

You'll get further background by talking to them about their experiences with video and asking which companies they recommend.

E.) Set a budget for video production

The cost of video production varies tremendously. 

This is due to many factors, including the quality of video, the length, and the creative concept and style you choose. 

Gydes — a video research group — produces a handy video production calculator that classifies a low-cost video production as any video under $5,000.

Cost and quality comparison of video marketing services.
(Image Source)

Have a number in mind and know that, whatever the size of your budget, video marketing is possible for you.

Stage 2: Make contact with B2B video marketing services 

1. Contact your shortlisted video companies

Once you've completed stage one, it's time to get in touch with any marketing agencies you identified as a potential vendor.

Most video production services companies provide free consultations, so you've nothing to lose by reaching out for further information. 

Be sure to have your video brief on hand — Your project outline gives you the ability to discuss specifics and conduct a meaningful conversation with the vendor.

Convey as much information as possible, while paying attention to the questions they ask you.

Why?

Because their attitude towards you shows whether they are customer-centered and capable of guiding you throughout the video production process.

Great communication with you — and perhaps with your clients — is essential to minimize misunderstandings and ensure your video project runs smoothly.

Lastly, a conversation — or face-to-face meeting — allows you to assess their personality and company culture. You'll be working closely with this vendor, so evaluate how well your team will work alongside theirs.

2. Ask Questions

Compile a list of questions for the video marketer. While you'll have questions specific to your business goals, ensure you also gather the following information prior to moving forward.

A.) What is the process?

Ask if they have a documented workflow. This document outlines how they manage each stage of production, along with the process for coordinating timelines, and the people involved.

You'll get an idea of how flexible your vendor might be in terms of tailoring the process to your needs or if their service leans towards a "one size fits all" offer.

B.) Which video production services are in-house and which are outsourced?

When you're outsourcing your video creation, it's crucial that your production company takes care of the entire process.

Do they actually have a team of experts, or do they contract some — or all — of the work out?

Their team should include a producer, director, camera operators, editors, and scriptwriters.

C.) What is included in the cost?

The proposals you receive will vary in cost. That's why it's vital to check which services they include in their quote. Will they offer a fixed price and are there variables to consider?

As we've mentioned already, the style of video you choose is only one possible variable. For example, if you request minor edits, will they provide revisions?

A professional video marketing company will clearly explain what you receive for the agreed budget.

At this stage, ask the vendor for a general price range for projects similar to yours.

D.) What is the time frame?

Have realistic expectations about the timeline required for video production. 

If you're planning a product launch or a major campaign, then allow yourself extra time to achieve the ideal result. If you leave everyone too little wiggle room, then any additional edits and creative changes to your video marketing campaign may be impossible.

While each type and style of video requires a different timeline, most vendors will provide you with a ballpark estimate for your project.

Following the above framework ensures that you are well prepared before you contact a video marketing agency. It also means you'll gain sufficient knowledge to make an informed decision about the right video marketing service for your business.

Conclusion 

It's obvious that business video is here to stay. Video content forms an integral part of any successful digital marketing strategy in 2020 — and beyond.

No matter what type of video you choose, we know you appreciate the benefits of video marketing and why it pays to use the right service for your B2B business.

Of course, at Testimonial Hero, we believe that your customers' stories are the ones worth telling.

Our team specializes in video for B2B SaaS & Cybersecurity companies of all sizes. 

When you work with us, we'll create video testimonials and case studies that demonstrate real-life success stories.

Why not contact Testimonial Hero today to learn more about our professional video marketing services?




Derek shares on:

😫 Why doing it in-house was so difficult:

We tried making testimonial videos in-house, but it was a logistical and creative nightmare:

  • The remote interviews we attempted to create didn’t look or sound professional.
  • Scheduling interviews and dispatching film crews across global borders and time zones was a big challenge.
  • It was time-consuming to find people with the authority and conviction to speak on camera and ensure they were comfortable doing so.
  • Getting approval from the interviewee’s company was tedious and diverted our lawyers from other work.

We lacked the internal resources to assemble high-quality testimonials that reflected our premium brand, so we sought a partner with the expertise and global reach to help us craft compelling customer stories.

📋 The project management aspect:

All I needed was an idea and a couple of willing clients, and Testimonial Hero took care of the rest. The team handles everything from email communication, scheduling, travel booking, and dispatching qualified crews to record customer interviews and location footage. They help us plan the interview questions, write the necessary copy, and determine the best shots. They can work remotely, but they also conduct interviews onsite and make interview subjects feel at home on camera. They edit the footage into compelling testimonial videos, adding music, transitions, and graphics reflecting our company branding.

The final products surpass anything we could have done in-house and showcase Directive Consulting as a top-tier agency.

🧪 How Directive tested this out:

We couldn’t have found Testimonial Hero at a better time. We had an idea for a large-scale project that would involve telling six customer stories, but the customers were in different regions. We worked with the Testimonial Hero team to interview subjects on video in Texas, California, New York, and abroad. The onsite testimonial shooting experience was nothing short of phenomenal. The staff were true professionals, arriving at the locations ready to go and coaching the interviewees through the process.

Within two months, they had captured the interviews and crafted them into a singular piece of content. The video was so good that we expanded the campaign to include supporting content. We’ve made nearly 40 videos with Testimonial Hero, and are using them across our paid advertising and social media channels. We also built a customer success module on our website that features those six core stories along with three additional stories that complement the narrative.

Producing the content in-house would’ve taken us six months and five times the cost, and it wouldn’t have looked as good or told the right story. Thanks to the expertise of the Testimonial Hero team, the final product was flawless.

"Producing the content in-house would have taken us six months and five times the cost, and it wouldn’t have looked as good or told the right story." – Derek Gerber, VP of Growth at Directive Consulting

💯 The measurable results:

About 85% of our buyers inform themselves about our services before they contact us. Our Testimonial Hero videos help educate prospects about our services, bringing more people to our door. Within a few weeks of launching our video campaign, we closed $200,000 worth of deals, tripling our initial spend.

The videos are a great tool for our sales reps to help them close deals faster. They qualify prospects by asking whether they’ve seen the videos. They also share these stories during the sales process, pointing out similarities with other customers to help finalize a deal.Video testimonials can set any brand apart, but creating them can be daunting without in-house expertise. Make it easy on yourself and trust in Testimonial Hero. There’s no easier way to get started, and there’s no more flexible pricing for such a high-quality result. The stories we’ve created with the team continue to drive our growth and amplify our brand globally. More than anything, we know we have true partners in our corner who want to bring our customers’ stories to life.

"Within a few weeks of launching our video campaign, we closed $200,000 worth of deals, tripling our initial spend." – Derek Gerber, VP of Growth at Directive Consulting

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